Metso has set up a new Performance Solutions unit, dedicated to delivering and sustaining performance improvements and measurable business results for the mining industry.
The company said that the move would holistically address the challenges like increasing processing costs and declining ore grades that mining companies face globally as they seek solutions to help them improve productivity.
Metso said that the unit will create tailored solutions combining products and services from across the company’s full portfolio, targeted to meet each customer’s individual production and efficiency objectives.
“Performance Solutions are based on in-depth engineering studies and data analysis, which we utilise to identify our customer’s improvement opportunities,” said Mikko Keto, president of Metso’s Minerals Services and Pumps business areas.
“Agreed enhancements are then implemented at the customer site and sustained long-term, through continuous monitoring and proactive services.”
Performance Solutions is intended to build on the success of the Metso Life Cycle Services offering, which has more than 350 active contracts globally. Taking that concept one step further, said Metso, Performance Solutions will focus on achieving and sustaining agreed-upon improvements, like increased throughput or energy efficiency, for its customers.
“We will offer our customers more options for sustained performance optimisation and deepen our partnership by taking a more active role in providing them business outcomes, not just equipment or services,” said Keto.
With over 1,500 field services technicians, a wide digital portfolio and 40 service centres around the world, Metso claimed to be in a unique position to offer performance-based solutions and services on a global scale.
Metso added that it is continuing to systematically strengthen its offering with strategic growth initiatives, like the recently announced acquisition of the mining service provider HighService Service in Chile.
In separate news Metso has appointed SAMI TP as an aggregates distributor in France. The firm will offer Metso’s mobile crushing and screening products and related wear and spare parts and services for the aggregates sector in northern and western France, including Brittany, Normandy and Aquitaine, as well as the Paris area and Grand Est.
A subsidiary of BPM Group, SAMI TP specialises in the sale, rental, financing and repair of construction equipment. With eight main locations and a turnover of €52M in 2018, the firm is mainly active in the excavation and earthworks industries.
“Metso is very happy to welcome SAMI TP to our distributor community,” said Guillaume Child, distribution manager for France at Metso.
“With SAMI TP’s industry know-how and proven commitment in creating customer value, we know they can provide Metso equipment users with the highest quality wears, spares and service.”
Distributors play a significant role in Metso’s aggregates business. Its aggregates distributor community today has over 100 authorised distributors worldwide. It now has two assigned distributors in France – SAMI TP in the north and Payant SA in the southern region.